At Penn Medicine, our commitment to making sure every patient receives the best possible care is not limited to our hospitals. We believe that every stop on a patient's journey matters.
We strive to deliver exceptional care whether you are in one of our hospitals, an outpatient surgery location, or even within the comfort of your own home.
Our Penn Medicine Experience Feedback program helps us to make sure we are providing exceptional care while also continuously improving the patient experience, from parking to provider communication.
Learn how we use patient feedback to make operational and clinical changes in our hundreds of medical practices
We are focused on your well-being at every moment of your hospital stay – from your arrival in our facilities until you are discharged to continue to heal at home.
Penn Medicine’s hospitals are among the top performers nationally for inpatient care.
Learn more about how we measure and use data to improve care received in our hospitals
We extend our commitment to excellence to our hospital outpatient departments and surgery centers. We are always working to make sure that the patient experience before, during and after every procedure is the best it can be.
Learn how we are improving the experience for patients who visit our outpatient surgery centers, from check-in through recovery
Penn Medicine understands the importance of extending care even beyond our hospitals and practices. At-home services prioritize comfort, convenience, and effective treatment, bringing medical expertise right to your doorstep.
Learn more about how we measure and use data to improve care received at home