When you or a loved one are facing important medical issues, it can be beneficial to get a second opinion.
A second opinion can provide you with the peace of mind that you have the correct diagnosis and get you on the best possible treatment plan more quickly. Second opinions can also help prevent unnecessary tests, treatments, or surgeries.
Request a virtual second opinion. We will guide you through the process, match you with an expert to review your records, and help get you the care you need quickly.
When to consider a virtual second opinion
A second opinion is valuable when you feel like you need someone to look out for you and your care. A second opinion may be helpful when:
- you are unsure of your diagnosis or it is unclear
- you have several medical issues
- you are not responding to treatment as expected
- you are not happy with your care
- your healthcare provider recommends surgery or a major procedure
- the treatment recommended for you is risky or rare
- you think other treatment options might be available
What to expect from a Penn Medicine virtual second opinion
Penn Medicine's Virtual Second Opinion Program connects you with the unparalleled expertise and insights of our world-renowned specialists in the comfort of your own home.
We use cutting-edge digital technology so a leading specialist can thoroughly review your case without the need for in-person appointments or referrals. Here’s more of what to expect from our program.
Read frequently asked questions about virtual second opinions at Penn Medicine
Penn Signature Services guides you through the process
Penn Signature Services team members partner with you throughout your virtual second opinion experience.
A Penn Signature Services nurse will contact you to begin your journey. They will:
- help you gather your health records
- coordinate with Penn Medicine experts to review your records
- deliver your written comprehensive second opinion
- make follow-up referrals
They will match you with specialists perfectly suited to evaluate and address your specific health condition. Your personal health information will always remain private and secure.
Penn Medicine experts review your care plan
Our goal is to prevent you from being misdiagnosed, which happens in more than 1 in 10 medical visits. And, 67% of the time, a second opinion changes the original treatment or diagnosis of a serious illness.
Our medical experts are among the best in the world. They will provide you with a written recommendation that gives you additional perspectives and insights from our experts, on your specific medical condition.
You get the care you need quickly
Getting an accurate second opinion quickly is crucial when facing a serious illness. That’s why Penn Medicine’s Virtual Second Opinion Program makes it easy to get a second medical opinion from the comfort of your home.
Our medical experts will review your records and provide a detailed written second opinion within five business days. You can share this with your doctor to help inform your care decisions. Getting a second opinion could dramatically improve your outcomes or even save your life. The sooner you have a plan of action, the better.
Request a virtual second opinion at any time by submitting our secure form.