Pennsylvania Hospital visitor policies


Pennsylvania Hospital building exterior in the spring

Visitor policies and hours

Visitors are welcome at the Pennsylvania Hospital from 9 a.m. to 8 p.m. daily. Please check with the unit you are visiting and review the instructions below for specific departments and visit types.

All visitors must enter through the hospital’s main entrance on 8th and Spruce Streets and must wear a visitor’s badge, which can be picked up at the Welcome Desk. A photo ID is required to receive a badge. Visitor badges should always be visible and returned to the Welcome Desk when leaving the hospital.

Visitor age requirements

All children must be accompanied by an adult and will be asked to wait with a parent or guardian in the Preston Lobby if they do not meet the minimum age requirements for the specific unit they would like to visit.

Doctor’s office visits

We have policies and guidelines to help make sure you receive high-quality care in a safe, respectful, and dignified environment. Our guidelines may change in response to increases in COVID cases or other respiratory illnesses in our region.

Please review our Code of Conduct, safety information, and visitor guidelines, which cover masking, visitation, and service dogs and emotional support animals in our facilities.

Procedure and surgery visits

To help ensure the safety of our patients and staff, you may only bring healthy visitors with you on the day of surgery. Both you and your visitors must be fever free, cannot show any other signs of illness, and must not have tested positive to or been exposed to COVID-19 in the past 10 days.

If you choose not to have a visitor escort you, we can make arrangements to keep your family updated.

Department-specific guidelines

If you have questions or concerns, please call Patient and Guest Relations at 215-829-8777 and they will do their best to assist you.

Schedule an appointment

We can help you schedule an appointment or you can search our directory of specialists.