Pam Sellers, BSN, RN
Not long ago, an oncology patient sent a message of gratitude for Pam Sellers, BSN, RN, a nurse in Endocrine and Oncologic Surgery:
“Ms. Sellers is truly amazing. If I could give her all the stars in the sky, I would. I have been coming to the Abramson Cancer Center for seven years now. She is personable and nice. She calms me. There is no question she doesn’t answer. She calls me and asks how I am doing. She is a diamond at your hospital.”
Sellers’ supervisor, Caitlin Perch, DNP, CRNP, echoed the patient’s appreciation.
“Pam is an unbelievable patient advocate. She makes sure that everyone’s questions are answered and that they have all the time that they need to talk things through with her, as their anxiety is usually very high,” Perch said. “She is a true team player and helps out whenever she is asked. The surgeons love her and appreciate all of her hard work, as do her fellow RNs and advanced practice providers. We are very lucky to have her.”
At Penn Medicine, we all aspire to be Difference Makers who represent the Penn Medicine Experience (PMX) in action. PMX sets a consistent standard across all of our entities and work locations to make every touchpoint an opportunity to build enduring connections with patients, families, visitors and colleagues, which is a foundational part of the UPHS Success Share program.
Do you know a staff member making a difference? Email Daphne.Sashin@pennmedicine.upenn.edu.