MyChart by myPennMedicine: Recommended COVID-19 Communications for Transplant Patients

During the rapidly evolving COVID-19 pandemic, the Penn Transplant Institute is committed to providing timely, transplant-specific information to all Penn Transplant patients.

To assist with communications, it is recommended that all Penn Transplant patients sign up for MyChart by myPennMedicine – the free, secure, online patient portal.

How to Sign Up for MyChart by myPennMedicine

MyChart by myPennMedicine is one of the most important ways for Penn Transplant Institute leadership and staff to communicate with transplant patients during this critical time.

In addition to secure online messaging for non-urgent medical questions, MyChart by myPennMedicine will allow patients access to view test results and details from past appointments as well as request prescription renewals.

To activate your MyChart by myPennMedicine account:

• Go to MyChart by myPennMedicine.
• Click on the green “Activate an Account” button.
• If you do not have an activation code, click on the “Need an activation code” link.
• Complete the “Request an Activation Code” online form.
• An activation code will be emailed to you with a link to complete the MyChart by myPennMedicine registration.

Still have questions? Call the MyChart by MyChart by myPennMedicine system administrator at 866-614-7606.

For Urgent Communications

Please note, communication with transplant providers via MyChart by myPennMedicine is for non-urgent medical questions only.

If you believe you may have contracted COVID-19 and you are experiencing symptoms:

• Call your transplant provider immediately.
• Do not show up at a health care facility without first calling the provider/facility. We are taking special precautions to prevent further transmission of this infection, and that means we want to prepare for your visit to limit your contact to others while we are evaluating you.
• Call 911 if you develop difficulty breathing, lasting pain or pressure in your chest, new confusion and extreme sleepiness, bluish lips or face.

We would like to assure you that Penn Medicine’s #1 mission is to care for patients. We will be continuously following the most up-to-date COVID-19 guidelines to maximize the safety of our patients and staff.