When you become more empowered with knowledge, you can assess health care providers on quality and outcomes as well as the experiences of patients who get their care at a particular organization. A relationship between a you, your hospital and your care delivery team is sealed the moment you experience the service that is being delivered.
Penn Medicine reviews all patient feedback, allowing us to improve where needed to deliver the best patient, family and friend experience.
View the Patient Bill of Rights that applies to the hospital or ambulatory surgical location where you are receiving care.
There are specially-trained patient safety professionals who are assigned throughout Penn Medicine to provide expert assistance and resources.
Written instructions regarding a patient's medical care preferences, to ensure that a patient's wishes are carried out even when they are unable to communicate clearly.
Some of our Penn faculty members engage in activities outside of the university that advance care and scientific knowledge and train other professionals.