The Radnor Surgery Center team
Penn Medicine is steadfastly committed to delivering a caring and welcoming patient experience – something that employees and teams emphasize throughout the year as the Penn Medicine Experience (PMX). Recently, Penn Medicine earned several awards from Press Ganey, a firm which measures, tracks, and analyzes patient experience metrics – a recognition of top-of-the-class achievement of these goals.
As part of its 2022 Human Experience Awards, Press Ganey recognized Penn Medicine in four categories:
- CLINICAL PRACTICES OF THE UNIVERSITY OF PENNSYLVANIA (CPUP) Apheresis Therapy Treatment received the Pinnacle of Excellence Award for Outpatient Patient Experience
- HOSPITAL OF THE UNIVERSITY OF PENNSYLVANIA (HUP), PAVILION Received the Guardian of Excellence Award for Inpatient Patient Experience
- PENN MEDICINE RADNOR SURGERY CENTER (ALSO PART OF HUP) Received the Guardian of Excellence Award for Ambulatory Surgery Patient Experience
- PENN MEDICINE CHESTER COUNTY HOSPITAL (CCH) Received the Guardian of Excellence Award for Inpatient Patient Experience
The Apheresis Therapy team
“Being recognized in the top five percent in the country is a testament to the exceptional care and compassion we provide,” says Craig Loundas, associate vice president, Penn Medicine Experience.
Read more on the Penn Medicine News Blog.