General Penn Passport Questions

What is Penn Passport and who can benefit from participating in the program?

Penn Passport is a great resource for individuals and corporations who value their health care and want access to personalized services. Members have access to the Penn Passport Medical Team 24/7. This team will serve as your trusted advisor regardless of your location. Penn Medicine leverages a global network of world-class health care facilities and physicians and also collaborates with the Children’s Hospital of Philadelphia for pediatric care. Penn Passport members receive guidance, advice and access to the best care possible.

How do I become a member of Penn Passport?

To become a Penn Passport member please contact +1-215-615-2055. You can also email us: pennpassport@pennmedicine.upenn.edu to find out more information about these services.

Who is covered under my membership?

  • Annual Memberships are available to all individuals and corporations.
  • Family membership includes member, spouse or significant other, and dependent children between the ages of 18 to 26 years living in the same household.

As a member of Penn Passport, is my care only available at Penn Medicine?

Penn Passport can help you navigate your care worldwide.

Does Penn Passport manage my care?

The Penn Passport program is a health care advocacy and care coordination/facilitation program. Penn Passport members will enjoy facilitated access to care which includes appointments, referrals, consults and other services at Penn Medicine. 

How much does a Penn Passport membership cost?

We have a tiered pricing model that is dependent on the number of members covered (individual/couple/family). To learn more, contact +1-215-615-2055 or pennpassport@pennmedicine.upenn.edu.

Will insurance cover the cost of Penn Passport?

Penn Passport membership is not covered by insurance companies. All clinical services beyond the program fee are billed to your insurance.

Who do I contact if I am in need of Penn Passport services?

Whether you are in your hometown or on the other side of the globe, a Penn Passport care coordinator will answer your questions and help facilitate your health care services–anytime, day or night. For assistance, contact a care coordinator at 855-337-9082 or +1-215-615-2055 or e-mail pennpassport@uphs.upenn.edu.

In a true medical emergency, dial 9-1-1.

 

Travel Support Services

What are Travel Support Services and who can receive these benefits?

Penn Passport members receive aereomedical evacuation and travel medicine services.*

*Additional fees for these services may be required.

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