Penn Presbyterian Medical Center is taking all necessary steps to protect the health and safety of patients, visitors and staff during the COVID-19 pandemic.
Visitation for Inpatients
Visitation Hours: 10 am to 8 pm
Visitors must remain the same for duration of the day.
- Visitors must be 18 years of age or above
- Inpatient NON-COVID: Two (2) visitors per patient per day during visiting hours
- Inpatient COVID/Pending Results: One (1) vaccinated visitor per day for limited timed visit during visiting hours. Visitor cannot be a member of the patient household due to exposure and considered under quarantine for 10 days.
- End of Life: Two (2) visitors allowed at a time for a total of six visitors per patient. Visitors must remain in the room with patient and wear mask at all times. Vaccine requirement preferred, but will be waived for end of life patients. If needed, two visitors may remain with patient until end of life.
- Inpatient Pediatrics (under age 18): Two (2) parents/guardians during visiting hours. One parent/guardian may remain with patient at night.
- Inpatient Patients with Disabilities or Special Needs: One (1) visitor per patient per day during visiting hours
- Essential Caregivers: One (1) designated support person. Must be designated in advance and can swap out every 12 hours.
If you have questions or concerns, please contact Patient Experience for further assistance at 215-662-9100.
Visitation for Emergency Department and Trauma
- Non-COVID: One (1) healthy visitor allowed in waiting room if needed
- Non-COVID boarding patients: One (1) healthy person during visitation hours after evaluation complete and in room/holding area
- COVID or patients awaiting test results: No Visitors
- Trauma: One (1) family member or support person with approval by treatment team
(In the event of death, team may permit two people for a viewing)
Visitation for Procedures
- Patients having a surgical/outpatient procedure may have one (1) vaccinated family/support person, who can wait in a designated waiting area during the procedure and will be allowed a brief 30-minute visit post-procedure.
- If surgical procedure goes beyond 8 pm, the family/support can wait in designated waiting area and will be allowed a brief 30-minute visit post-procedure.
- This includes Surgery (Penn Presbyterian Medical Center & Penn Medicine University City), Infusions, Cardiac Cath / Electrophysiology, Stress / Echocardiogram Tests, MRI, CT Scan, Interventional Radiology, and Gastroenterology / Pulmonary procedures. It also includes Radiation / Oncology treatments.
- If an inpatient is having surgery and will not go to the recovery room, a 30-minute post-surgical visit will be in the patient’s in-patient room once settled.
Visitation for Behavioral Health
All Visitors Must
- Wear a mask at all times in places where masking is required. Please review updated masking guidelines below.
- Practice social distancing
- Perform frequent hand hygiene
Visitation for Office Visits / Testing
- Outpatient (evaluation and management visits): One (1) healthy vaccinated visitor is allowed for the length of the appointment
- A Companion Pass will be issued by the outpatient practice office or the visitor must complete a "green pass" prior to entry.
- Children under the age of 18 will not be permitted to accompany the patient.
- This applies to both Penn Presbyterian Medical Center and Penn Medicine University City.
Masking Guidelines
In accordance with government regulations, masking is now optional for patients without respiratory symptoms, with some important exceptions, in all Penn Medicine facilities. The exceptions are outlined below.
Patients who tested positive for COVID-19 in the past 10 days or who have symptoms of COVID-19 (cough, fever, sore throat, nasal congestion) must wear a mask.
Visitors who tested positive for COVID-19 in the past 10 days or who have symptoms of COVID-19 are not allowed to enter any facility, even with a mask.
Masking is required for patients and visitors age 2 and older in:
- Emergency department and urgent care waiting rooms
- Dedicated oncology, radiation oncology, and transplant clinics
- Infusion centers
We encourage patients who are immunocompromised to continue to wear masks in all of our facilities. If you would like your healthcare team to wear masks, you can request for them to do so.
Movement of Visitors
- We will continue to monitor inpatient visit exceptions and outpatient office visit exceptions and distribute updates to the entrances as needed.
- Any visitors allowed in the hospital should minimize movement by going directly to and from intended destination.
- The Cafeteria and Freshii are open to visitors. Operational hours are posted at entrances of each location.