EXEMPLARY INTEGRATED ACADEMIC MEDICAL CENTER

Academic Medical Center Penn Medicine is a world leader in all mission areas, harnessing education and research to find new cures and make new medical discoveries. Our organization leads in the use of informatics to catalyze discovery and integrate research and clinical care while also ensuring strong financial performance with balanced support across missions. The power of data science is used to advance biomedical research and care delivery, leading in first-in-human clinical trials of novel diagnostics and therapeutics. By using data to understand and respond to trends, Penn Medicine can help patients receive prompt and necessary treatment. Additionally, technology plays a crucial role in ensuring patient safety and delivering high-quality healthcare. Penn Medicine has built resilience in technology, infrastructure, security, and clinical applications, allowing for the development of innovative technologies that replace outdated practices and improve efficiency.

TRANSFORMING TECHNOLOGY TO DELIVER HIGH QUALITY, PATIENT CENTERED CARE

Academic Medical Center Our approach to patient-centered care technology involves a unique integration of diverse medical technologies that connect clinicians with patients throughout the care continuum via interactive communication devices. This approach transforms the delivery of care and fosters cutting-edge medicine toward new medical innovations and advances. To achieve this, it is important to implement new technologies with interoperability and develop innovative tools and methods for discovery. By using technology to develop a patient centered approach, the delivery of care can be transformed and result in new advances in medical technology.

ENHANCE REGIONAL ACCESS TO EXCEPTIONAL PATIENT CARE & CREATE AN OVERARCHING PHYSICIAN ORGANIZATION TO ENSURE COORDINATED PATIENT-CENTRIC CARE

The goal of enhancing access to exceptional patient care throughout the region is achieved by enabling an overarching clinician organization that ensures coordinated patient-centric care. Penn Medicine excels at the “Four Sites of Care,” which include our hospitals, outpatient clinics, virtual care, and homecare. The Pavilion is our most recent “hospital of the future” and represents one of the four sites of care that have increased Penn Medicine’s digital footprint by supporting the growth of the organization with the latest, state-of-the-art technology. The framework for future expansions to other hospitals and the extension of specialized care and expertise is also supported.

Penn Medicine has also expanded patient care business models, including ACO and Penn Integrated Care, to address the rapid evolution of the healthcare landscape, including new partnerships among healthcare systems and payors, and affiliations among hospitals and physician groups to enhance access and coordination of care.

Providing continuous development of best practice processes helps streamline a patient’s efforts to access care and ensures that the care received is appropriate in terms of type, intensity, and location of care. Penn Medicine focuses on creating positive patient experiences that are of fundamental importance to our caregivers. Projects that enhance patient safety and satisfaction are a part of the patient-centered workflow, which aims to improve the patient experience and quality of care.

SHAPING THE FUTURE OF MEDICINE

Penn Medicine is shaping the future of medicine by providing a framework for future expansions to other hospitals and extending specialized care and expertise. This involves leveraging technologies such as mobility, AI technology, healthcare monitoring, robotic process automation, genomics, and research discoveries to achieve this goal. By using these technologies, Penn Medicine is well equipped to meet the changing healthcare landscape and provide cutting-edge medical care to its patients.

Shaping the Future of Medicine

Information Services 2024 Benefits Realization Report

IS 2024 Benefits Realization Report The mission of Information Services is to transform data into value to support our caregivers, business administrators, and patients. Information Services remains at the forefront in contributing to healthcare transformation at Penn Medicine. Today, technology is no longer just a tool but a backbone to providing healthcare and enabling future innovation. In this rapidly changing landscape, technology is the business driver that allows the organization to continuously evolve with new capabilities and brings increased efficiencies and economies of scale.

Click here to view the Information Services 2024 Benefits Realization Report, which features initiatives from FY22-23 that demonstrate significant achievements that support the Penn Medicine organization. The Penn Medicine Information Services (IS) team collaborated with operational and clinical partners to generate substantial financial and qualitative benefits featured in this report.

2024 Information Services Benefits Realization Report

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