High standards every step of the way

At Penn Medicine, patients come first. Our multidisciplinary team is committed to making Penn Medicine a first-class healthcare system, and we hold each other accountable to exceed patient and family expectations around quality care and safety.

Rigorous monitoring for continuous improvement

Our medical professionals continuously monitor and improve the quality of care and safety for patients and their loved ones, and through the use of advanced technologies can quickly respond to life-threatening conditions and deliver the care patients need.

We share best practices with regional and national health care providers, including information on key clinical quality indicators and research studies. We also offer educational information about how to search for and evaluate reports about the quality of care provided by hospitals, physicians and others.

  • Patient Safety and Clinical Quality

    Measuring what matters: Penn Medicine’s commitment to quality and safety

  • Penn Medicine Code of Conduct

    At Penn Medicine, we want you to feel safe, respected and taken care of when you are in our hospitals or practices. Our Code of Conduct outlines expected behaviors for our patients, visitors and staff.

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